Excel Export from overviews: Better analysis of tickets

    Explanation

    You can now create an Excel export of your overviews.

    How to use the Excel Export? 

    Navigate to the overview that you want to export as an excel spreadsheet:

    Click on the "Generate-Report" button on the top right hand side:
    Now the download of an excel sheet containing all the tickets from that overview should start.

     

    Formatting the table in Excel

    In order to sort the table in Excel, it is necessary to put it into a tabular format. This can be achieved by selecting the entire table and then using the key combination "CTRL + T" or alternatively selecting the option "Insert" --> "Table" at the top of the menu. In this way, the table is formatted, allowing it to be filtered according to the respective entries in the columns.

    Benefit

    This function allows you to get an excel spreadsheet which contains the tickets from the selected overview, so that you can share it with your colleagues, use it to plan tickets and tasks or use in meetings with customers. 
    Published